Privacy Policy

Who we are

Clinique La Roya (“we,” “us,” or “our”) operates the website cliniquelaroya.com and a medical aesthetics clinic located at 18 W Ridgewood Ave, Fl 2, Paramus, NJ 07652. This policy describes how we collect, use and protect personal information when you visit our website, contact us or book an appointment.

Information we collect

Information you provide. When you book an appointment, request a consultation, call us or email us, we may collect your name, phone number, email address and details about the services you are interested in. Appointment bookings are processed by Boulevard (Boulevard Labs, Inc.), our scheduling provider, and the information you enter during booking is handled under Boulevard’s privacy policy as well as ours.

Information collected automatically. We use analytics tools — PostHog and Google Analytics — and Google Ads conversion tracking. These tools use cookies and similar technologies to collect information such as your IP address, device and browser type, pages visited, referring pages and interactions with the site (for example, opening the booking window or tapping to call). This helps us understand how the site is used and measure our advertising.

Health information. Our website does not ask for medical history. Any health information you share with us during a consultation or treatment is collected at the clinic and handled confidentially in accordance with applicable law.

How we use information

• To schedule and manage your appointments
• To respond to your questions and requests
• To operate, improve and secure our website and services
• To measure and improve our marketing, including Google Ads campaigns
• To comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and analytics

Cookies are small files stored by your browser. We use them for analytics and advertising measurement as described above. You can control or delete cookies through your browser settings, and you can opt out of Google’s advertising cookies at adssettings.google.com. Disabling cookies may affect some site functionality.

Service providers

We share information only with vendors who help us run the business — appointment scheduling (Boulevard), website hosting (Vercel), and analytics/advertising (PostHog, Google). Each provider processes information only to provide its service to us.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct or delete personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.

Contact us

Clinique La Roya
18 W Ridgewood Ave, Fl 2, Paramus, NJ 07652
(551) 688-0022
hello@cliniquelaroya.com